Case Management

Staff were great, thank you for your hard work throughout the whole process.

I was very happy with all staff that I spoke to and particularly Lynn who was very helpful, understanding and very polite.

We have previously worked with Liz at LCF and once again we were left eternally grateful to Liz and Sarah for their handling of our property transaction. They were accessible and efficient. The buyer had a difficult lawyer and the transaction was therefore made rather stressful, but Liz and Sarah drove forward the sale whilst simultaneously keeping us reassured.

I think LCF were absolutley brilliant, this is the second time I have used them and Liz & Sarah were at all times professional and came back to me with any enquiries and were extremely easy to communicate with so thank you!

The service from LCF has been excellent, everyone I dealt with was professional and helpful. My one recommendation of improvement would be for a customer to have one point of contact, when I asked LCF to act on our behalf I was contacted by Emma who introduced herself, great, but over the course of the process I then dealt with Emma, Lynn, Jess, Abi and Marie some of which were based at Bradford, some in Harrogate. All were great, professional and helpful, but would have been helpful from my perspective to have one point of contact.

The service was fantastic! Would highly recommend!

Both Liz and Sarah were very personable in their dealings with me and were always available or called back in good time if they were busy.
The work was completed efficiently and I had every confidence that our matters were being dealt with efficiently and correctly.

Liz is excellent! Thank you for all your efforts

Nothing could improve upon the excellent service provided by Lynne Wilkinson. Her efficiency, sense of humour & calming influence during a very stressful period cannot be praised enough.