Helping You Through Covid-19
(UPDATED January 2021)
We want to let you know what we are doing to ensure we continue to give you a seamless and excellent service throughout this difficult period, while keeping you and our team as safe as possible.
Continuity of Service
All our lawyers have laptops which means they can access our systems and work on your cases remotely and securely.
We are using video conferencing facilities wherever possible to remove the need for face to face meetings and travel.
All of our team has access to video conferencing: on laptops and on their mobile devices, so they can discuss your case between themselves or with you without compromising the need to not congregate in groups.
None of our offices are currently open to the public and all communication with our clients and professional connections will be by telephone, email, letter or video conference until further notice.
Health and Hygiene
We have educated our colleagues regarding personal health care, such as regular hand washing, and increased the frequency and depth of cleaning of all our offices and client and visitor areas. We continue to monitor government guidelines and update our actions whenever the advice changes.
If any member of our team suspects they have any symptoms of Covid-19 or any illness themselves or within their households they have been self isolating.
We have adapted to working conditions with which we are faced by Government restrictions and guidelines to ensure we continue to provide the services required by our customers.
We will continue to change, grow and develop for the benefit of LCF Residential and its customers.
These plans include:
- Working with our suppliers to maintain our services and ensure their Coronavirus planning fits in with our own.
- Periodically testing our Disaster Recovery Operation to maintain continuity of the business however the situation develops.
- Stress testing the impact of major disruptions and implementing robust plans to protect critical delivery of key client services and operational capabilities.
The Bottom Line
We assure you that we are doing everything possible to support you through this crisis, and we take our service delivery to you, the health of our people and the health of our customers seriously.
If you have any questions or queries regarding your current matter or the issues covered in this communication do not hesitate to contact the lawyer with whom you are dealing or have most regular contact or please contact our Managing Partner Simon Stell.